Those solar eclipse glasses you bought on Amazon might not protect your eyes after all

and get early access to new features for $20 per month.

 To improve the customer experience.just over one-third (35%) of service professionals now report working primarily from a dedicated physical location like an office or store.

Eighty-five percent of decision makers agree there is a direct link between employee experience and customer experience.and career development improvements are the most popular perks for employees.future plans for investments in people.

 Here are the four key findings of the report:Connection Is the Heart of Service - Customers expectations mean service professionals need visibility into the entire customer journey in order to engage empathetically and efficiently. Case in point: The share of service organizations tracking case deflection -- often achieved through self-service tools for customers or automated processes -- jumped by 20% since 2020.

Exceeding expectations and delivery value at the speed of need is driving loyalty.

Research found that 88% of customers say the experience a company provides is as important as its product or services -- up from 80% in 2020.If you find yourself in the Australian port city of Albany and spot a humongous yellow machine bobbing in the waves of King George Sound

Kiki captured the hearts of his French captors because of a very special trait: Turtle liked to bang.he was so vigorous in his pursuit of female tortoises that his grunts could be heard from the other end of the zoo and the Jardin des Plantes

the first woman senator elected from the South and the first woman from any state elected to a full Senate term who was not the wife or daughter of a politicianhe became mesmerized by a childrens pop-up book from Czechoslovakia displayed in a toy store window